Frequently Asked Questions

BOTEEN is a factory direct supplier, we are a factory direct located in China with strong R&D and design capabilities. We cooperate with brands and have achieved two decades of experience and competitive manufacturing and factory directly supply.

Yes, BOTEEN customization: we have a dedicated design team that will work with you closely throughout the entire project. Whether you are looking for a specific layout, materials, or aesthetics, we provide fully customized design solutions tailored to your site and brand requirements.

Our luxury tent structures are well suited for luxury glamping sites, hotels and resorts, eco-tourism projects, nature retreats, woodland lodges, pop-up event venues, and high-end residential projects. BOTEEN structures adapt to any climate and any project scale.

With proper maintenance, BOTEEN's luxury tent structures are designed to last 10-15 years or more, depending on environment, climate, and care. Our tents use heavy-duty PVC-coated canvas and aviation-grade aluminum frames, ensuring long-lasting durability and weather resistance.

Yes. Our tent structures are engineered to withstand extreme weather conditions, including high winds, heavy snowfall, and intense UV exposure. We can also customize your tent to meet specific local climate requirements.

Our tent materials include high-quality, heavy-duty 900D PVC-coated canvas, premium aluminum alloy frames, and high-performance insulation. All materials are rigorously tested for durability, safety, and weather resistance.

Yes, BOTEEN offers complete resort solutions. From tent design and construction to interior furnishings, infrastructure, and operational support, we provide a one-stop service covering every aspect of your resort development.

Yes, BOTEEN offers a full range of furniture and interior packages. We can customize furniture, soft furnishings, lighting, and decor to match your brand and elevate your guests' experience.

The minimum order quantity depends on the project scale and complexity, but generally we start from one unit. For large-scale resort projects, please contact our sales team to discuss specific requirements.

Production time varies depending on the complexity and scale of the project. Typically, our lead time is 30-60 days for standard orders, and 60-90 days for customized large-scale resort projects.

Yes, BOTEEN provides professional installation support. Our experienced installation team can be dispatched to your project site, and we also provide detailed installation manuals and remote video guidance.

If you have any questions, please contact our sales team directly. We are happy to discuss your project requirements in detail and provide professional guidance.

To provide an accurate quotation, we typically need: site location, climate conditions, project scale, desired tent type, custom requirements, and budget range. You can submit these through our inquiry form.

Yes, BOTEEN's tent designs and structures comply with international building standards and regulations. We can also provide region-specific certification to ensure compliance with local codes.

BOTEEN is trusted by clients worldwide for our uncompromising craftsmanship, premium materials, end-to-end service, and ability to deliver projects of any scale on time and on budget.